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Cookie Policy

Last Updated: January 1, 2025

This Cookie Policy explains how Future Focus ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website. This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

1.1 Types of Cookies

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a specified period or until deleted
  • First-Party Cookies: Cookies set by our website directly
  • Third-Party Cookies: Cookies set by external services we use

2. How We Use Cookies

We use cookies for various purposes to enhance your experience and improve our services:

2.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as:

  • Maintaining your login session
  • Remembering your cookie preferences
  • Ensuring website security
  • Enabling basic website features
  • Processing course enrollments and payments

2.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us:

  • Analyze website traffic and usage patterns
  • Identify popular content and courses
  • Improve website performance and user experience
  • Track conversion rates and effectiveness
  • Generate statistical reports on website usage

2.3 Functional Cookies

These cookies enhance functionality and personalization:

  • Remembering your preferences and settings
  • Personalizing content recommendations
  • Maintaining language and region preferences
  • Saving course progress and bookmarks
  • Providing customized user interfaces

2.4 Marketing Cookies

With your consent, we may use marketing cookies to:

  • Display relevant advertisements
  • Track advertising campaign effectiveness
  • Provide personalized marketing content
  • Enable social media integration
  • Retarget visitors with relevant offers

3. Specific Cookies We Use

Below is a detailed list of the main cookies used on our website:

3.1 Essential Cookies

ff_session Session management and user authentication Duration: Session
ff_csrf_token Security protection against cross-site request forgery Duration: Session
ff_cookie_consent Stores your cookie preferences Duration: 1 year

3.2 Analytics Cookies

_ga Google Analytics - distinguishes unique users Duration: 2 years
_gid Google Analytics - distinguishes unique users Duration: 24 hours
_gat Google Analytics - throttles request rate Duration: 1 minute

3.3 Functional Cookies

ff_preferences Stores user preferences and settings Duration: 6 months
ff_course_progress Saves course completion progress Duration: 1 year

4. Third-Party Cookies

Our website may use third-party services that set their own cookies:

4.1 Google Analytics

We use Google Analytics to analyze website usage. Google's privacy policy applies to their data collection: https://policies.google.com/privacy

4.2 Social Media Platforms

Social media plugins may set cookies when you interact with social sharing buttons:

  • Facebook: For social sharing and like buttons
  • LinkedIn: For professional networking features
  • Twitter: For tweet sharing functionality
  • Instagram: For content sharing

4.3 Payment Processors

When processing payments, third-party payment processors may set cookies for security and fraud prevention.

5. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner with options to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

5.2 Cookie Settings

You can modify your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our footer
  • Accessing the cookie management panel
  • Updating your preferences for each cookie category

5.3 Browser Settings

You can control cookies through your browser settings:

  • Block all cookies: Prevent all cookies from being set
  • Block third-party cookies: Allow only first-party cookies
  • Delete existing cookies: Remove cookies already stored
  • Notification settings: Get notified when cookies are set

5.4 Browser-Specific Instructions

Google Chrome

  1. Click Menu → Settings → Privacy and security → Cookies and other site data
  2. Choose your preferred cookie settings
  3. Manage exceptions for specific sites

Mozilla Firefox

  1. Click Menu → Options → Privacy & Security
  2. Under Cookies and Site Data, choose your settings
  3. Click "Manage Data" to view and delete specific cookies

Safari

  1. Click Safari → Preferences → Privacy
  2. Choose "Block all cookies" or manage website data
  3. Click "Manage Website Data" for specific control

Microsoft Edge

  1. Click Menu → Settings → Cookies and site permissions
  2. Choose your cookie preferences
  3. Manage or clear cookie data

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

6.1 Essential Cookies

Disabling essential cookies will impact core functionality:

  • You may not be able to log in to your account
  • Course enrollment and payment processes may not work
  • Security features may be compromised
  • Some website features may not function properly

6.2 Analytics Cookies

Disabling analytics cookies will:

  • Prevent us from understanding how you use our website
  • Limit our ability to improve user experience
  • Reduce our insight into popular content and features

6.3 Functional Cookies

Disabling functional cookies may result in:

  • Loss of personalized settings and preferences
  • Reduced website functionality and convenience
  • Need to re-enter information on each visit

6.4 Marketing Cookies

Disabling marketing cookies will:

  • Reduce the relevance of advertisements you see
  • Limit personalized marketing content
  • Prevent tracking of marketing campaign effectiveness

7. Do Not Track

Some browsers include a "Do Not Track" feature that signals websites not to track users. Currently, there is no universal standard for how websites should respond to Do Not Track signals. We honor your cookie preferences set through our cookie consent mechanism regardless of Do Not Track settings.

8. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children through cookies. If you believe we have collected information from a child under 13, please contact us immediately.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, laws, or our practices. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify users through our website banner or email
  • Request new consent if required by law
  • Provide clear information about the changes

10. Legal Basis for Cookie Use

Under Canadian privacy laws and international regulations, we use different legal bases for different types of cookies:

  • Essential Cookies: Legitimate interest (necessary for website operation)
  • Analytics Cookies: Legitimate interest or consent
  • Functional Cookies: Legitimate interest or consent
  • Marketing Cookies: Explicit consent

11. International Data Transfers

Some of our third-party service providers may be located outside of Canada. When cookies facilitate data transfers to these providers, we ensure appropriate safeguards are in place to protect your information.

12. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Future Focus - Privacy Team

123 Business District
Calgary, AB T2P 2M5
Canada

Phone: +1 (825) 245-3545
Email: [email protected]

Cookie Support: [email protected]

13. Additional Resources

For more information about cookies and privacy:

  • All About Cookies
  • Office of the Privacy Commissioner of Canada
  • Our Privacy Policy
  • Our Terms of Service

Effective Date: This Cookie Policy is effective as of January 1, 2025.

Governing Law: This policy is governed by the laws of Canada and the Province of Alberta.

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